Privacy Policy
Vent-Tech Ltd Privacy Policy
Last updated: March 2026
- Introduction
Vent-Tech Ltd is committed to protecting and respecting your privacy.
This Privacy Policy explains how Vent-Tech Ltd collects, uses and protects personal data when you visit www.vent-tech.co.uk, contact us, or use our services.
This policy outlines what personal data we collect, how it is used, and the rights you have regarding your information.
- Data Controller
Vent-Tech Ltd is the data controller responsible for your personal data.
Vent-Tech Ltd
19A Osprey Court
Hawkfield Business Park
Hawkfield Way
Bristol
BS14 0BB
United Kingdom
Email: enquiries@vent-tech.co.uk
- Information We Collect
We may collect and process the following information.
Information You Provide to Us
When you contact us or submit an enquiry, we may collect:
- Name
- Company name
- Email address
- Phone number
- Enquiry details
- Information submitted through website contact forms
Information submitted through our website contact forms is used solely to respond to enquiries unless you have specifically requested additional information about our services.
Information Collected Automatically
When you visit our website we may collect certain technical information automatically, including:
- IP address
- browser type
- pages visited
- date and time of visits
- referring website
This information helps us understand how visitors use our website and improve its performance.
- Cookies
Our website uses cookies and similar technologies to ensure the website functions correctly and to analyse how visitors use the site.
For full information about how cookies are used and how to manage your preferences, please see our Cookie Policy.
- How We Use Your Information
We use personal data for the following purposes:
- responding to enquiries
- preparing quotations
- providing information about our services
- delivering contracted services
- managing client relationships
- improving our website and services
- maintaining website functionality and security
- sending information about our services where you have requested it or where we have an existing business relationship and it is reasonable to do so
- Lawful Basis for Processing
Under UK GDPR, Vent-Tech processes personal data under the following lawful bases.
Legitimate Interests
We process certain data where it is necessary for our legitimate interests, including:
- responding to enquiries
- providing relevant information about our services
- improving our website
- maintaining website security
We ensure that these interests do not override your rights and freedoms.
Contract
Where we enter into a contract with a client, we process personal data necessary to:
- deliver agreed services
- manage project communications
- administer contractual obligations
Legal Obligations
We may process personal data where required to comply with legal or regulatory obligations, including financial and tax requirements.
Consent
Where marketing communications are sent, they will only be sent where consent is required.
You can withdraw your consent or unsubscribe from marketing communications at any time.
- Data Sharing
Vent-Tech Ltd does not sell personal data.
However, we may share personal data with trusted service providers where necessary for the operation of our business, including:
- website hosting providers
- IT service providers
- analytics providers such as Google Analytics
- professional advisers where required
All third parties are required to respect the security of your personal data and process it in accordance with data protection law.
- International Data Transfers
Some service providers may process personal data outside the United Kingdom or European Economic Area.
Where this occurs, appropriate safeguards are implemented to ensure your data remains protected in accordance with UK data protection law.
- Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected.
Typical retention periods include:
|
Data Type |
Retention Period |
|
Enquiry data |
Up to 12 months |
|
Client project records |
Up to 6 years |
|
Financial records |
6 years in accordance with UK tax law |
- Data Security
Vent-Tech takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.
Personal data is stored securely within systems located in the United Kingdom or with trusted service providers who comply with applicable data protection laws.
- Your Data Protection Rights
Under UK GDPR you have the following rights:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent where processing is based on consent
To exercise any of these rights please contact us using the details above.
You also have the right to lodge a complaint with a supervisory authority.
- Complaints
If you are unhappy with how your personal data has been handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
https://ico.org.uk
- Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or the services we provide.
The latest version will always be available on our website.